LifeB

LifeB is a small business boutique based out of New Mexico. We specialize in bringing our customers quality gifts at an affordable price. We quickly grew our customer base because we stand by the belief that essential beauty products in today's modern world should not be ridiculously priced.

It didn't take long before we realized we needed to create an online store to be more accessible to our customers. We realized that we were doing our current and future customers a disservice by not offering our products online for ease and convenience. This was the driving reason behind our decision to develop our online presence. We hope you enjoy our products as much as we enjoy being able to help you with all your gift shopping needs around the holidays and in general.

We love to hear from our customers. If you have any questıons, let us know by fıllıng out the form below and we wıll get back to you wıthın 24 hours. Thank you for vısıtıng our store, and we hope to you enjoy our products!

"How long will my order take to arrive?"

Orders are processed and prepared to be shipped within 5-11 business days. Delivery times may take 1-3 weeks(business days) from the time of purchase to shipping your order worldwide unless it is specified in the product description. Sometimes we have special sales with priority shipping e.g. 3-8 days shipping. Shipping times can be found in the product description on all products as well as shipping times sometimes vary depending on the item in particular.

"How does shipping work?"

LifeB works with global merchants and top-quality handmade artisans in order to provide you with the best prices and the most awesome innovative products. This means that your order is shipped from all over the world. Our shipping methods for the majority of our shipments are USPS and FedEx.

 Because we ship directly from our partners and a lot of our products are in high demand, your item(s) may take 1-3 weeks(business days) to arrive. If you buy different items it is possible that you will receive more than one package.

Please do not worry if it does not show up immediately. We provide tracking numbers with every number as well.

24/7 ticket and email support is conveniently offered to you, We are always only one email away and offer very fast response times. Please contact us if you need assistance, we are here for you..

"How can I return an item?"

Refer to our Return PolicyIf you need further assistance, please send us an email at lifebektas@gmail.com

"How long will it take for you to reply to my message?"

We strive to maintain one of the fastest response times on the web. Thus far we manage to meet our best results regularly and respond to inquiries within 1-3 hours, but we aren't always perfect so please allow up to 24 hrs -- especially on weekends or holidays. We guarantee awesome customer support!

Thank you for shopping at LifeB

If you are not entirely satisfied with your purchase, we’re here to help!

Returns

• Our return policy lasts 14 days. If 14 days have gone by since you received the item, we cannot offer you a refund or exchange, unfortunately.

• To be eligible for a return, your item(s) must be unused in the same condition that you received it and be in the original packing.

• Your item must be sent back to us in original packaging to the address we provide. Please do not send your purchase back to our manufacturers.

For all Order Return inquiries, please email (Mağaza Mail)

Order Changes and Cancellation

Upon purchase, we’ll give you 24 hours to cancel or make any changes (sale items are not subject to the option of canceling). Any time beyond that, your order will already be processed and being prepared for shipping, therefore after 24 hrs order changes or cancellations cannot be made.

Damaged/Missing Items

If for some reason your order arrived damaged or contained missing items, we will be happy to provide you with a replacement ASAP. Please contact our support team to make the Damaged/Missing Item Claim. When you email us be sure to put Damaged/Missing Item Claim in the subject email so we can tend to this ASAP!

Sample Scenarios

"My tracking information says delivered but I haven't received it yet." If we’ve confirmed with the post office and shipping carrier that the item has been delivered with a specific date, time and location. We are not responsible for missing items upon delivery.

If our shipping carrier or post office cannot confirm the item was delivered. You need to contact us and report it, we will then make the arrangements to send you another one or refund ASAP.

If the package was delivered to the exact same address the buyer provided us with and it was the wrong address entered by mistake, we won’t be able to be held responsible for that mistake. However we always like to take care of our customers, so if this mistake was to happen on your behalf we will work with you to ensure you still get your item at a discounted rate! However this is at our customer support team's discretion, so please double-check the shipping address whenever you are inserting your information at checkout. If you feel you have made an address error CONTACT US IMMEDIATELY so we can get it taken care of prior to processing the order.

Don't hesitate to contact us anytime, we provide some of the best customer service an online store can provide! We also pride ourselves in our professionalism and fast response times with our 24/7/365 email support!

Refunds

Once we receive your item(s) in the condition and manner stated above, we will process your refund immediately and notify you at that time. We will only initiate a refund to the same payment method used to make your purchase. Once the credit is processed, it will generally reflect in your payment account within 5-10 days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping cost for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you bought the item on a free shipping promotion you are still subject to cover the necessary shipping on the item.

Sale Items

Only regular-priced items may be refunded, unfortunately, sale items cannot be refunded or canceled. If you have any questions please don't hesitate to contact us at Store Email

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from lifebektas@gmail.com

 PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

        - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

        - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

        - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

 HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

 SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy.  We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt-out of targeted advertising by:

  INCLUDE OPT-OUT LINKS FROM WHICHEVER SERVICES BEING USED.

  COMMON LINKS INCLUDE:

        FACEBOOK - https://www.facebook.com/settings/?tab=ads

        GOOGLE - https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at lifebektas@gmail.com.